What are Luciditi Sign-up Codes?
Luciditi Sign-up Codes are required when choosing the Create Account option from within the Luciditi App. After the Welcome Screen, you will be asked to enter your sign-up code before you can continue with identity verification.
Sign-up codes allow Luciditi users to invite others to join Luciditi. Business users will be notified when an invited account has successfully setup Luciditi.
IMPORTANT: you must use your code right away as it will expire after a period of time. If you find your code is no longer valid, simply request a new one from the person or system that issued it.
You will receive a Luciditi Sign-up Code when:
Using another App or Service
A code will typically be either be shown on-screen or sent via text or in an email.
After Luciditi Personal Account Application
If you have applied for a personal Luciditi Account, we will send you a code via text or email on success.
Demo Sign-up Codes
If you have been invited to participate in a Luciditi demonstration and you haven’t received a code, please contact us to request one. You will be provided with the code via text or within an email.
I am an employee of a Business using Luciditi
Employees of Luciditi Business Account holders do not require Sign-up codes. Instead, they will create your account in advance and you will receive an email containing a registration code along with your unique user details.
Your employer will already have created your Luciditi account for you all you need to do is register your device using the Register Account option within the Luciditi App.
If you have arrived at this page via the Create Account option, you need to go back to the Register Account and use the registration code supplied in the account details email. This will link your business account to your organisation.
I’m expecting a code but it hasn’t arrived
Depending on the method of delivery, check your email junk/spam folders (if you find it, mark the email address as not-junk) or if the via text, an SMS blocker isn’t hiding it. Emails and texts normally arrive within a 1-5 minutes. If you still don’t receive it, double check the email address or mobile number that you provided and request a new.
Please ask if you need help
Our support team will be delighted to help with any queries you may have.