What are Luciditi Sign-up Codes?
Luciditi Sign-up Codes are required when choosing the Create Account option from within the Luciditi App. After the Welcome Screen, you will be asked to enter your sign-up code before you can continue with identity verification.
Sign-up for Free (UK Only)
If you live in the UK and have downloaded the Luciditi App of your own accord, you can request a free one. Each day we give away a limited number of codes so simply hit the ‘Continue without a Sign-Up Code’ button and if there is availability, you’ll be assigned one automatically. If not, you’ll be told when you can try again. If you live outside of the UK, for the time being you’ll need to be invited to join Luciditi by a business.
Live in the UK but not seeing the ‘Continue without Sign-up code’ button?
That’s because your phone region is not set to United Kingdom. If you change it, you’ll see the button at the bottom of the page (note: you may need to restart your device for this to take effect). After completing ID verification, we’ll check your device region again to make sure that your verified address matches your declared region. Please make sure its correct as some functionality is region specific.
You will receive a Luciditi Sign-up Code when:
After purchasing an Age Proof PASS Credential
If you have bought a 16+ or 18+ Age Proof from ageproof.luciditi.co.uk, we’ll have emailed you a sign-up code. Its important that you use this so that we can automatically assign all previously verified data to your account which will speed up your App setup process. Whilst you’ll still need to take a selfie and scan your ID, you wont need to confirm your name, date of birth and address again.
Using another App or Service
A code will typically be either be shown on-screen or sent via text or in an email.
After Luciditi Personal Account Application
If you have applied for a personal Luciditi Account, we will send you a code via text or email on success.
Demo Sign-up Codes
If you have been invited to participate in a Luciditi demonstration and you haven’t received a code, please contact us to request one. You will be provided with the code via text or within an email.
I am an employee of a Business using Luciditi
Employees of Luciditi Business Account holders do not require Sign-up codes. Instead, they will create your account in advance and you will receive an email containing a registration code along with your unique user details.
Your employer will already have created your Luciditi account for you all you need to do is register your device using the Register Account option within the Luciditi App.
If you have arrived at this page via the Create Account option, you need to go back to the Register Account and use the registration code supplied in the account details email. This will link your business account to your organisation.
IMPORTANT: you must use your code right away as it will expire after a period of time. If you find your code is no longer valid, simply request a new one from the person or system that issued it.
I’m expecting a code but it hasn’t arrived
Depending on the method of delivery, check your email junk/spam folders (if you find it, mark the email address as not-junk) or if the via text, an SMS blocker isn’t hiding it. Emails and texts normally arrive within a 1-5 minutes. If you still don’t receive it, double check the email address or mobile number that you provided and request a new.
Please ask if you need help
Our support team will be delighted to help with any queries you may have.
